Benchmarking Surveys Are Available in our Members Only Section. The list below includes a sample of what is included.
Market Benchmarking Surveys
2021 Worksite Health Center Benchmarking Survey
NAWHC joined with consultant Mercer and leading center management companies to distribute the survey to employers with onsite, near-site, mobile and virtual health centers to gather information on the use, services, value and direction of worksite health centers. The survey was fielded from March-April 2021 and 142 employers with centers provided information.
NAWHC Membership Profile - Ongoing
When employers and other partners join NAWHC, each is asked to complete a survey to gather information about the firm, its interests and vendors. This information is used by NAWHC to expand its clearinghouse on the prevalence and services of onsite, near-site and shared centers offered by employers, as well as to develop relevant programs, roundtables of employers with similar size and vendor user groups. A copy of the aggregate results of the Member Profile is available to members.
The Impact of COVID-19 on Worksite Centers
In March 2020, the National Association of Worksite Health Centers (NAWHC) conducted a survey of employers and vendors who manage onsite and near-site centers to gauge the impact of the COVID-19 virus on their centers. There were 47 responses from employers and the third-party center vendors and health providers that manage worksite centers. The vendors and providers responded for their client base, each representing several hundred worksite centers around the country. The results are directional, not statistically accurate, but reflect, in general, how employer centers are addressing the crisis. Respondents came from all sizes of employers and all industries. The full results of the survey are available for NAWHC Members in the Members section of the Resources tab on this website.
COVID-19 and Employer Centers: Best Practices
A Mercer report on best practices to address COVID-19 by eight of the largest center vendors. NAWHC members can find the full results in the Members section of the Resources tab in this website.
Worksite Health Center Responses to COVID-19 Challenges
A report of a benchmarking survey by NAWHC on how employer onsite and near-site centers are responding to the challenges of the COVID-19 virus. The full results of the survey are available for NAWHC Members in the Members section of the Resources tab on this website.
The Use of Chiropractors in Onsite Centers
This survey is part of a benchmarking project to enable center vendors to compare their views and experiences with other vendors on how chiropractors are being used in employer centers. The full results of the survey are available for NAWHC Members in the Members section of the Resources tab on this website.
NAWHC-Onsite Health Centers Benchmarking Survey
This Benchmarking Survey was conducted by NAWHC to assist employers in comparing their staffing, services and performance metrics. The full results of the survey are available for NAWHC Members in the Members section of the Resources tab on this website.
NAWHC-Mercer 2018 Worksite Medical Centers Survey
The results of the 2018 NAWHC-Mercer Worksite Medical Centers Survey found a full one-third (33%) of US employers with 5,000 or more employees offer general medical worksite centers in 2017, up from 24% in 2012. Worksite centers focused on occupational health are still slightly more prevalent (38%), but not growing as fast as those offering general medical services. While just 16% of organizations with 500-4,999 employees currently provide a general medical center, another 8% say they will add one by 2019. The full results of the survey are available for NAWHC Members in the Members section of the Resources tab on this website.
Webinar on Findings from 2018 Benfield-Gallagher and NAWHC’s Study of Worksite Centers
A national survey of employers on how they address population health management and other program activities in their onsite centers. The full results of the survey are available for NAWHC Members in the Members section of the Resources tab on this website.
2018 Employer Health Benefit Trends
Annual national survey identifies what payers and other healthcare stakeholders see as the top challenges facing the industry, and as well as greatest opportunities for positive change. This latest survey, fielded online in late 2017 and published in the first quarter of 2018 in partnership with the HealthCare Executive Group (HCEG), looks not only at marketplace challenges, trends, opportunities, and investments payers report, but also contrasts those findings to what was reported in past Industry Pulse surveys. The full results of the survey are available for NAWHC Members in the Members section of the Resources tab on this website.
2017 Mercer Survey of Worksite Centers
On November 21, 2016, Mercer released a survey directed to employers with onsite or near-site centers offering primary care services. The survey focused on how employees are charged for center services, particularly when they are offered a high-deductible health plan that is eligible for a health saving account. 84 organizations responded during the three-week period that the survey was open. The full results of the survey are available for NAWHC Members in the Members section of the Resources tab on this website.
The Views, Roles and Use of Chiropractors in Employer Centers
This Survey conducted in April 2016 by NAWHC. It was sent to 160 employers who have or are considering sponsoring an onsite center and 22 responses were received. The full results of the survey are available for NAWHC Members in the Members section of the Resources tab on this website.
Whitepaper on Employer On-site and Near-Site Centers - 2014
This was NAWHC's first national survey employers on their interest and use of worksite centers. Available to members in the Resources section of this website. This report summarizes the results of this survey based on 255 employers from 15 different industries across the U.S. PwC participated in the distribution of the survey, analysis of results and the development of this report. Of the 255 respondents, 192 (75%) had some sort of worksite health program in place. There were 110 (43%) respondents who indicated they have an onsite/near-site center and 121 (47%) respondents who have an onsite/near-site fitness center.
Each year, NAWHC drills down in various operational and service areas to help employers understand what others are doing to expand and improve their activities:
Efforts to Increase Utilization, Measure Performance and Manage Population Health - 2018
In summer 2018, NAWHC is working with The Benfield Group, a division of Gallagher Benefit Services, to conduct a survey looking at employer efforts to improve utilization, measure center performance and manage their population's chronic conditions and health. An aggregate report will be available to members.
Weight Management Programs Offered Through Onsite Centers - 2017
NAWHC conducted a study of the benefits, programs and services offered by employers through their onsite centers. A copy is available to members.
The Use of Chiropractors in Onsite Centers - 2017
NAWHC conducted two surveys related to how chiropractors are perceived and used in onsite centers: One gathered the views and experiences of employer-sponsors of centers and one collected the views and experiences of center vendor partners. Results of the surveys are available to members.