The new version 7 of the Guidebook for Measuring the Performance of Worksite Health Centers is now available free for members in the Resources page.

The Guidebook is the first publication of its kind to provide objective advice and recommendations on addressing the challenges faced by employers and unions in trying to determine the value of their onsite, near-site and virtual clinics and the performance of their vendor/health provider partners.

The Guidebook highlights the importance of taking a “Value of the Investment (VOI),” rather than merely a “Return on Investment (ROI)” strategy to measure all elements of a center’s performance: financial savings, utilization, access to care, satisfaction, health outcomes, program engagement, reduction in accidents, productivity and recruitment and retention of workers. It offers insights and information on definitions, strategies, metrics, reporting and case studies for new, mature, small and large worksite health centers.

Non-members may purchase the Guidebook for $150 by contacting membership@nawhc.org.