Recap of May Session on Increasing Utilization of Worksite Health Centers
Discussion: The roundtable discussion emphasized the critical need to raise employer(e) awareness of worksite health center services through targeted communication campaigns. Additionally, ensuring convenience and accessibility by considering factors like location, hours of operation, and appointment flexibility was highlighted. Panelists stressed the importance of offering a comprehensive range of services including primary care, preventive services, mental health support, and chronic disease management to meet diverse employee needs. Quality of care was underscored, with a focus on hiring qualified professionals and soliciting feedback for improvement. Exploring incentives like zero copays, prepaid debit cards and integrating health centers with broader health promotion initiatives were seen as vital strategies. Lastly, collecting and analyzing data on utilization patterns and health outcomes was emphasized for optimizing worksite health programs.